Privacy Policy

Ottawa Riverkeeper is committed to protecting the privacy of the personal information of its employees, volunteers, community members, donors and other stakeholders. Ottawa Riverkeeper values your trust, which is necessary to carry out our work of protecting the Ottawa River and its watershed. We recognize that maintaining this trust requires that we be transparent and accountable in how we treat the information that you choose to share with us.

When you interact with Ottawa Riverkeeper and our programs — for example when making a donation or a purchase, subscribing to our newsletter, signing up to volunteer, or registering for an event — Ottawa Riverkeeper may receive or collect personal information about you. Ottawa Riverkeeper will not sell, share, lend or trade your personal information with third parties, unless otherwise disclosed at the time you provided the information and you have consented to it being shared.

Ottawa Riverkeeper may use the contact information you have provided to contact you regarding donating, volunteering, or other opportunities to interact with our programs. Should you wish to no longer be contacted by us or our team, you may opt out of any specific or all communications from us by reaching out to communications@ottawariverkeeper.ca. 

Defining personal information

Personal information refers to any data that can be utilized to distinguish, identify, or contact a particular individual. This may include but is not limited to, your name, email address, postal address, and phone number.

Website Data Collection

Our website may gather personal information, including but not limited to, your IP address, geographic location, internet service provider, operating system, and other relevant data. This information is collected for aggregated purposes to analyze website performance and visitor behaviour, aiding us in enhancing our website and communications about our programs.

Some of this information may be used to track the performance of advertising on social media and other platforms, as well as to improve the targeting of our advertisements in the future. 

Use of Third-Party Services

Ottawa Riverkeeper uses third-party service providers to help manage our operations and communications. This includes MailChimp for email communications and Salesforce for contact and donor management. These providers store and process personal information on our behalf. We select third-party services that comply with privacy standards and ensure personal data is handled securely.

Privacy Practices

Personal information gathered by Ottawa Riverkeeper is kept in confidence. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered.

We also take measures to ensure the integrity of this information is maintained and to prevent its being lost or destroyed. We collect, use, and disclose personal information solely for purposes that are deemed appropriate by a reasonable person considering the circumstances.

Updating the Privacy Policy

Ottawa Riverkeeper conducts a yearly review of its privacy practices concerning its various activities. Any policy updates or revisions will be available on our website.

Contact Information

Our staff will be happy to answer any questions you may have about your personal information. Should you seek further clarification on our policies, wish to review the personal data we have on file for you, or need to lodge a complaint, please do not hesitate to reach out to us at privacy@ottawariverkeeper.ca.